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Current | 2008 | 2007 | 2006 | 2005 | 2004CONSTANT CONTACT CUSTOMER SERVICE TEAM NAMED FINALIST FOR 2008 AMERICAN BUSINESS AWARDS
Gail Goodman named finalist in best executive category
Waltham, MA. - June 05, 2008
Constant Contact®, Inc. (NasdaqGM: CTCT), a leading provider of email marketing and online surveys for small organizations, today announced that the Company has been named as a finalist for two 2008 American Business Awards for its excellent customer service and executive leadership skills.
More than 2,600 entries from companies of all sizes and in virtually every industry were submitted for consideration in over 40 categories. The Stevie Awards' Board of Distinguished Judges & Advisors recognized Constant Contact in the following categories: Best Executive - Gail Goodman, CEO, and Best Customer Service Team.
Hailed as "the business world's own Oscars" (New York Post, April 27, 2005), The American Business Awards are the only national, all-encompassing awards program honoring great performances in business. Stevie Award winners will be announced during the annual gala on Thursday, June 12, at the Marriott Marquis Hotel in New York City. More than 600 executives from across the U.S.A. are expected to attend. The ceremonies will be broadcast on radio nationwide by the Business TalkRadio Network and hosted by Liz Claman of FOX Business Network.
Providing an excellent customer service experience for its customers is a key operating principle for Constant Contact and one of the reasons why its email marketing customer base has grown to more than 185,000. This commitment has driven the Company to continuously enhance its industry-leading, free customer support options that address the varied needs of small businesses, nonprofits, and associations. Today, the Constant Contact customer service team provides a wide array of support options for customers, including live phone, email, and chat support, as well as an extensive FAQ knowledge base, a customer support blog, daily webinars, and an online user community.
"I am so proud that our customer service team has received this prestigious recognition," said Gail Goodman, CEO of Constant Contact. "Delivering a great customer experience is vital to everything we do at Constant Contact. Not only do we provide affordable tools to help our customers create more professional communications to reach their own customers, but we also give them the support and education they need to be successful. It's an honor to be recognized as a finalist in both categories."
"ABA entries grew more than 30% this year, so being named a Finalist is more of an accomplishment than ever before," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition."
Details about The American Business Awards and the list of Finalists in all categories are available at www.stevieawards.com/aba.
About Constant Contact, Inc.
Launched in 1998, Constant Contact, Inc. is a leading provider of email marketing and online survey tools for small organizations, including small businesses, associations, and nonprofits. To learn more, please visit www.constantcontact.com or call (781) 472-8100.
About The Stevie Awards
Hailed as "the business world's own Oscars," Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com.
Global Sponsor of the 2008 Stevie Awards is Dow Jones. Supporting sponsors of The 2008 American Business Awards include FIS Softpro, High Performance Technologies Inc., John Hancock, RCN Corporation, Richardson, and Ultimate Software. Media sponsors include the Business TalkRadio Network, CRM Advocate, and Human Resource Executive.
This press release contains "forward-looking statements" within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts and projections as well as the beliefs and assumptions of our management. Words such as "expect," "anticipate," "should," "believe," "hope," "target," "project," "goals," "estimate," "potential," "predict," "may," "will," "might," "could," "intend," variations of these terms or the negative of these terms and similar expressions are intended to identify these forward-looking statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond Constant Contact's control. Constant Contact's actual results could differ materially from those stated or implied in forward-looking statements due to a number of factors, including but not limited to, the Company's ability to attract new customers and retain existing customers, the Company's dependence on the market for email marketing services for small businesses, nonprofits, and associations, general economic conditions and economic conditions specifically affecting the markets in which the Company operates, adverse regulatory or legal developments, the Company's ability to continue to promote and maintain its brand in a cost-effective manner, the Company's ability to compete effectively, the continued growth and acceptance of email as a communications tool, the Company's ability to develop and introduce new products or enhancements to existing products, the Company's ability to manage growth, the Company's ability to attract and retain key personnel, the Company's ability to protect its intellectual property and other proprietary rights, and other risks detailed in Constant Contact's Quarterly Report on Form 10-Q for the quarter ended March 31, 2008 filed with the Securities Exchange Commission ("SEC") on May 9, 2008, as well as other documents that may be filed by the Company from time to time with the SEC. Past performance is not necessarily indicative of future results. The forward-looking statements included in this press release represent Constant Contact's views as of the date of this press release. The Company anticipates that subsequent events and developments will cause its views to change. Constant Contact undertakes no intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. These forward-looking statements should not be relied upon as representing Constant Contact's views as of any date subsequent to the date of this press release.
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Dhakir Warren
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